The Cleveland Museum of Art is committed to reducing barriers and ensuring that the museum is welcoming and accessible to all.

Staff members and volunteers at the information desk and posted around the museum are available to answer questions about your visit to the museum.

Most of the historic 1916 building is accessible, but visitors who need to avoid stairs must enter the museum from the ramps and elevators at the north entrance and continue through the east wing or the atrium to access the 1916 building. The south steps of the 1916 building, which are open during the spring and summer, are not wheelchair accessible.

• Specially designed tours for vision- and hearing-impaired visitors are offered by prior arrangement. Contact the department of Public and Academic Engagement at access [at] clevelandart.org. Please allow a minimum of two weeks’ notice.
• Sensory-Friendly Saturdays offer adaptations to meet diverse sensory-processing needs every third Saturday of the month from 9:00 to 10:00 a.m.

Parking

• Designated accessible parking, noted with signage, is available on the top level of the parking garage, a short distance from the museum’s north entrance, and on level P2 in the parking garage, which connects to the lower level of the museum through an interior tunnel.

Service Animals

• Service animals are welcome in the museum.

Wheelchairs, Strollers, and Gallery Stools

• All areas of the museum are accessible to visitors who need to avoid stairs.
• Motorized wheelchairs are allowed in the museum.
• Wheelchairs and strollers are available, free of charge, on a first-come, first-served basis. The Cleveland Museum of Art is unable to provide wheelchair escort personnel—please plan on bringing assistance if needed. Advanced wheelchair and stroller reservations are not necessary; however, visitors are welcome to call our Visitor Services Department to inquire further: (216) 421-7350.
• Elevators and escalators are located throughout the museum. All water fountains and public restrooms are accessible.

ArtLens App

ArtLens App contains an interactive, digital map of the entire museum, detailed information about every work of art on view, and a select number of audio tours with works in the permanent collection. Real-time updates ensure that users have access to the most accurate information available. The app is compatible with screen readers such as VoiceOver on iOS and Select to Speak and TalkBack on Android. Enable the service through your device’s settings, then follow the screen reader’s instructions to navigate through the app and to read information on all object pages. An ArtLens Tech is stationed in ARTLENS Gallery during open hours to answer any questions and provide assistance.

Publications

• The Cleveland Museum of Art members magazine is available online. The print may be scaled-up by using the + sign in the center top margin adjacent to the automatic zoom tool.

School Groups

The museum’s staff and volunteers seek to meet student needs. School groups with special needs can provide the relevant information on their electronic registration form or contact the department of Public and Academic Affairs at access [at] clevelandart.org. Please allow a minimum of four weeks’ notice for special arrangements.

Additional Information

If you need accommodations for a disability or have questions or feedback about accessibility at the CMA, please contact access [at] clevelandart.org.